---
title: How can I reset a Users password in Thinkific?
description: "For security, our dashboard does not support the specification of passwords and we recommend that all users who don't have a password, or have forgotten their password, to request a new one by clicking 'Forgotten Password' at the login screen.…"
url: "https://www.wooninja.io/documentation/how-can-i-reset-a-users-password-in-thinkific/"
updated: "2022-05-26"
category: Thinkific / B2B Dashboard
---

# How can I reset a Users password in Thinkific?

For security, our dashboard does not support the specification of passwords and we recommend that all users who don't have a password, or have forgotten their password, to request a new one by clicking 'Forgotten Password' at the login screen.

If you must reset a password for a user, open their account on the dashboard by clicking **Users**, then **View**

![](https://www.wooninja.io/wp-content/uploads/2022/05/thinkific-user-password-reset-1-1600x675.png)

Scroll to the Reset user password box and click **Reset User Password**

![](https://www.wooninja.io/wp-content/uploads/2022/05/thinkific-user-password-reset-action-1600x305.png)

The new password will be shown, only once, and you must copy it to send it to the user. We recommend using a service like https://onetimesecret.com to send passwords securely.

**Note**: This action will immediately reset the user's password for the Thinkific B2B Dashboard. It will not change or update their password in Thinkific (If applicable)