Plugin Licensing

All software products offered by WooNinja are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.

Warranty

Plugins sold and distributed by WooNinja. are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. In as much as WordPress functions correctly on a clean install of itself, WooNinja is guaranteed to function on a clean install of the minimum, stable and required version of WordPress for WooNinja and extensions. Because the number and variety of plugins are vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using WooNinja. Should conflicts occur with third-party software, we may provide support at our discretion.

WooNinja assumes you will be using the latest, or at worst the last major, the release of a given partner plugin. For example, all our WooCommerce extensions assume you are using WooCommerce 3.7 or higher. For PHP, we assume you are using 7.0 or higher. WooNinja does not support PHP 5.X or earlier.

Support

WooNinja sells and distributes WooNinja and other plugins “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins. Support for plugins sold and distributed by WooNinja is only available for those who have an active, paid extension license.

Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.

Support and updates for WooNinja are provided as long as WooNinja is actively in development. Should any one of the following occur, WooNinja will no longer be responsible for providing support for WooNinja:

  • WooNinja is no longer actively developed by the team who were developing it at the time of your purchase.
  • WooNinja or the parent company is purchased or bought out by another company.
  • WordPress is no longer actively developed.

Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.

Automatic Updates

Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for WooNinja and all other installed WooNinja extensions. Automatic updates are available as long as the license key generated from the purchase is valid and active.

License Usage

WooNinja grants each customer one or more non-transferable license(s) to use the software for internal use, and as defined by the terms set in the customer’s chosen license package. Where the license package allows the software to be used on multiple sites the customer/license-holder may not on-sell the originally-purchased license key provided by WooNinja to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. WooNinja. will only provide support services to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent. WooNinja reserves the right to cancel, without refund or cause, any key that is believed to have been shared, resold or otherwise in use by an individual or corporation that was not the original purchaser.

Plugin Delivery

After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us through our contact page to request your purchase information.

Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed. We do not permit users to download prior versions of our software, even if they held a valid license key at the time of its release.

We retain the right to limit, disable or otherwise reduce the functionality of our plugins upon the expiration of a license.

Service Delivery

We will make our best effort to schedule any services with you within a reasonable timeframe however you understand that we may be unable to schedule you immediately or at your first available opportunity.

We operate during business hours in the EST time zone only. If you require a service outside of this time frame, you must contact us prior to purchase and receive written approval from us for this arrangement. We reserve the right to levy an out of hours fee.

All services are limited to a cumulative total of 90 minutes. This time includes all aspects of the service including but not limited to the initial consultation, screen share and follow up call(s).

You will be liable to a $50 fee, at our sole discretion, if any of the following occur:

  • You do not attend your service at the scheduled time or within 10 mins of the start of your scheduled time.
  • You reschedule your service with less than 2 hours notice to us.
  • Your internet or environment e.g. Noise is not conducive to a meaningful call and/or you curtail or other choose not to continue the call during your chosen time.

Services are only refundable as long as you have not booked a service. After you have booked a service, that is selected a time and date for your call, the service is deemed to be used, regardless of if you have received any further communication from us, and you forfeit all rights to refund.

Ownership

All plugins are the property of WooNinja. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited. Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.

Website & Plugin Content

All content found on this site and throughout the plugin including images, documentation, support queries and any other information is the property of WooNinja and may not be redistributed without permission or consent.

Pricing

WooNinja reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.

Refund Policy

WooNinja firmly believes in and stand behind our products, but we understand that they may not work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we will be happy to consider offering a refund. Refunds will be offered at our sole discretion and must meet all of the following conditions fully:

  • You are within the first 30 days of the purchase of the plugin.
  • Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
  • Your issue is not related to your plan, available feature set or support from a third-party provider to which our plugin has a dependency.
  • You have attempted to resolve your issue(s) with our support team.
  • In the case of multisite licenses, you have not activated more than one license or URL.
  • You are utilising up to date and current partner plugins and PHP versions.

No refunds will be granted after the first 30 days of the original purchase whatsoever.

Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.

Email & Marketing

WooNinja may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to WooNinja updates and promotions. We will never sell or release your email to any third party vendors. You may opt-out of these emails at any time without penalty.

License Agreement

By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.

Severability

If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.