Groundhogg – Tawk.to Extension
Do you want to follow up with Tawk.to chats? How about segmenting your Tawk.to users and ensuring they get added to your automations? With Tawk.to and Groundhogg, growing your list is a snap!
Summary
Tawk.to is a free messaging app to monitor and chat with the visitors on your website, mobile app or from a free customizable page. Set up is a one step with no additional plugins required. Add live chat to your site today in less than 5 minutes!
Features
- Trigger Groundhogg Funnels when chats are started, ended or when tickets are created
- Follow up with users after their chats close, segment them and add them to your contact list
Important: This extension requires a free Tawk.to account.
Watch The Extension In Action
Sit back, relax and let us guide you through the installation and set up of the extension for Groundhogg
Why do I Need This?
Our extension connects your Tawk.to account to Groundhogg, allowing you to move contacts seamlessly. Tawk.to is amazing for live chat, but what happens when a visitor leaves your site?
Our extension allows you to place Tawk.to contacts in your Groundhogg contact list and funnels.
What Does it Do?
Our extension adds three benchmarks to your Groundhogg system. When a chat starts, ends or a ticket is created in Tawk.to, Groundhogg can activate a step in your funnels.
Common use cases include segmentation and follow up once a chat is complete or ticket opened.
What Do I Need?
You will require the Groundhogg Plugin that is available for free from Groundhogg.io. You will also need a free Tawk.to account.
Frequently Asked Questions
Is there a subscription for Tawk.to?
Tawk.to is free to use, no matter the number of chats you have. You can optionally pay for additional features. See Tawk.to for details.
What is a chat doesn't leave their email?
As Groundhogg requires an email address to create a contact, if a chat does not provide an email, then Groundhogg can not create a contact. It is recommended to request a name and email from a chat prior to the chat being opened.
Do I need the premium version of Groundhogg?
No, this plugin works with both the free and premium versions of Groundhogg.
Can I purchase this extension outside of a bundle?
Yes, simply click the link at the top of the page. However, if you plan to use more than one of our extensions or if you have multiple sites, it is better value to purchase an access pass.
Can you set up this plugin for me?
We offer a set up service for an additional fee. For enterprise customers, we offer one free set up as part of the access pass.